Hotel Uniform
Stephanie | Work7 Feb 2009
A large part of my shift at work is spent talking to customers on the phone. I check-in production trucks, let customers know when their feeds go up, answer any trouble calls during their feeds and make sure they have enough time near the end of their feeds so they don’t go off the air. I recognize a lot of our customers’ voices because I talk to them daily but there are some who I don’t talk to very often.
The other day I was speaking to one of our Japanese customers and at the end of our conversation I asked for his name.
“HU… hotel uniform.”
Haha. Isn’t that cute? Most of them go by their initials and they are so courteous that they give us an example. They usually give examples like “tango foxtrot” so ”hotel uniform” was definitely a treat. I laughed my head off!
